Our Location
14 Babbin Place, Caringbah South NSW 2229
Opening Hours
Guests can check-in and check-out during two windows (AM and PM) most days of the year.
AM hours are 8-10 Monday to Saturday, and 9-11 Sunday (Sunday surcharge will apply)
PM hours are 5-7 Monday to Saturday, and 4-5pm Sunday (Sunday surcharge will apply)
Inspections are welcome by appointment.
Phone enquiries are welcome any day between 8am to 7pm.
YES, however please note that a $50 surcharge will apply where check-in and/or check-out falls on Sundays and/or NSW public holidays.
Our Fees
The daily rate for a single cat is $37, for two cats (from the same household) to share one enclosure is $62, and for three cats (from the same household) to share an interleading double condo is $99. Cats from different households will always have separate enclosures.
This fee includes accommodation, food, administration of medication, updates, individual play time and cuddles from our Cat Crew.
Boarding fees are charged starting from the day of check-in and for each full day thereafter. For AM check-out the day of departure is not charged. For PM check-out the day of departure IS charged.
Example: 1 February arrival to AM 5 February departure = four days, and 1 February arrival to PM 5 February departure = five days.
We have a two-day minimum charge for day stays or overnight stays.
Our daily rate is the same year-round, however a $50 surcharge will apply where check-in and/or check-out falls on Sundays and/or NSW public holidays.
We do not take deposits but we do require full payment prior to check-in.
Full payment for off-peak bookings must be made at least seven (7) days prior to check-in.
Full payment for peak period bookings must be made at least 21 days prior to check-in.
Who looks after the cats?
We have a great team, our “Cat Crew”, who provide care for our guests 365 days of the year. All members of our Cat Crew are dedicated cat lovers and most members hold at least a Certificate II in Animal Studies/Animal Care.
Admission requirements
Yes. Guests must be:
- at least four months old,
- desexed,
- fully vaccinated, and
- and treated for fleas at least seven (7) days prior to check-in with a veterinary grade treatment.
Please refer to our Terms and Conditions for a full explanation of boarding requirements.
Peak periods are school holidays, Easter and December through January.
The earlier you book the better, as sometimes we can book out months in advance.
We do keep cancellation lists but cannot guarantee that a spot will open up, and if one does it can be at short notice.
Full payment for peak period bookings must be made at least 21 days prior to check-in.
What happens if we decide to extend our holiday or we are delayed coming home?
In principle this is OK, however our ability to extend a stay depends on how many guests are boarding with us as the time.
If you wish to extend your cat’s stay, please provide as much notice as possible. That said, we understand emergencies and unforeseen circumstances may arise and in such cases aim to be as accommodating as possible.
I’ll be out of mobile range...
Not in and of itself.
We post pictures of our guests on our social media pages, and can send updates directly via text, WhatsApp or email. Lack of phone reception or internet access may mean you cannot see these posts or updates.
In the unlikely event of an emergency, if we cannot get in touch with you (by phone number, email or social media) we will try to call the emergency contact provided at the time of booking.
Medical or emergency care
We are committed to caring for your cat as though they are our own.
We will first try to get in touch with you, or your emergency contact, to determine a course of action.
Should your cat require veterinary attention, where circumstances permit we will try to arrange an appointment with their regular vet. If your vet is not available, we are located not far from a number of reputable vet clinics as well as a 24-hour emergency hospital (VSOS).
Our Cat Crew can administer required medications, as supplied by you, at no extra charge.
Notice of any pre-existing medical conditions and/or medication requirements must be provided with any booking request. Medications should be clearly labelled and prepared (e.g., tablets to be quartered or halved) prior to check-in.
Do the cats mix?
Definitely not. Each cat or cat family have their own secure and private enclosure and will be offered individual play time should they prefer not to socialise. Our cattery features three rooms and a secure outside play area.
Yes, as long as we have other social guests.
However, we tend to err on the side of caution by only having a small number of cats out to play together at a time, and this is always under strict supervision.
How secure is your facility?
Our entry features a double door system and care is taken to ensure the first door is always closed before the second is opened. All windows are fitted with Crimsafe mesh.
The outdoor cattery area is fully enclosed with steel gates and Catnets cat netting.
If any of your questions haven’t been answered…
There are very few cat boarding questions we can’t answer. Please don’t hesitate to contact us anytime between 8am – 7pm on:
M: 0415 190 296 | E: [email protected]