You are most welcome to provide your own food and clean, machine-washable bedding if preferred.
We customise meals in an effort to match what your cat eats at home, whether that be varieties of wet and dry Royal Canin, Hill’s Science Diet, Fancy Feast, Dine, Whiskas, fresh raw meat and pretty much anything you can buy at your local supermarket. Please note that any prescription diet food / less common brands (e.g., Black Hawk, Ziwi Peak, Holistic Select, Ivory Coat, Vetalogica) will need to be supplied by you.
Social cats will also be allowed supervised play with other social cats during their stay.
Cats will be offered lots of individual play time in our lovely indoor and fully enclosed outdoor play areas. Your kitty cat can laze in the afternoon sunshine and relax in their own private and peaceful oasis.
Boarding fees are charged per calendar day – there is no charge for the day if collecting your cat during our morning hours. When collecting your cat during our afternoon hours this is charged as a day.
Pick ups and drop offs outside our normal opening hours are available strictly by appointment and at our discretion.
A deposit is payable at time of booking – the amount will be confirmed with you directly.
Deposits not received within seven (7) days where no contact has been made will result in the booking being cancelled.
Deposits are fully refundable unless cancelling fewer than seven (7) days prior to your arrival date.
Deposits for stays over all school holiday and public holiday periods are non-refundable.
Boarding fees are to be paid in full prior to arrival. Payment options include:
* Bank details will be provided with your booking confirmation.
** Online via invoice on request.
We do not offer credits for early pick ups or last-minute cancellations.
A non refundable deposit is required to secure Christmas bookings with the balance due seven (7) days prior to arrival (also non refundable).
A seven (7) day minimum day stay applies over the Christmas break.