Our Location
14 Babbin Place, Caringbah South NSW 2229
Opening Hours
We are open from 8-10am and 5-7pm Monday to Saturday and 9-11am on Sundays (Sunday PM is available by appointment only)
Inspections are also welcome by appointment
Phone enquiries are welcome any day between 8am to 7pm
While our Cat Crew care for our guests every day of the year, the ability to check-in or check-out on a Public Holiday is at our discretion. Christmas Day tends to be the only day where guests do not check in or out.
The earlier the better, as sometimes we can book out months in advance.
We do keep cancellation lists but cannot guarantee that a spot will open up, and if one does it can be at short notice.
Our Fees
Boarding for a single cat is $33, for two cats (from the same household) to share is $55, and for three cats (from the same household) to share a double condo is $66. Cats from different households will always have separate enclosures.
This fee includes accommodation, food, administration of medication, updates, individual play time and cuddles from our Cat Crew.
We charge for the day of check-in and each full day thereafter. If your cat checks out during our AM window we do not charge for that day, but if your cat checks out during our PM window we do charge for that day.
Example: 1 February arrival to AM 5 February departure = four days, and 1 February arrival to PM 5 February departure = five days.
We have a two-day minimum charge for day stays.
This is to cover our time – certain processes need to be followed to clean and sanitise each enclosure even if a cat only stays for a day.
No, our daily fee is the same year-round.
However, a non-refundable deposit is required for bookings during these periods. The deposit amount will be confirmed with your booking acceptance email.
Only for stays during peak periods, or long-term stays during non-peak periods.
Deposits for peak period bookings are non-refundable and non-transferrable. The deposit amount will be confirmed with your booking acceptance email.
Deposits for non-peak period bookings may be transferred to a future booking, unless cancelling fewer than seven (7) days prior to check-in.
Deposits not received within seven (7) days of the booking acceptance email being sent, where no further contact has been made, will result in the booking being cancelled.
Payment options are cash, bank transfer, or credit card, and boarding fees are to be paid in full prior to, or during, check-in.
Should you wish to pay by credit card you can request an invoice to pay online prior to check-in, or use our card facilities on-site during check-in.
Who looks after the cats?
Emmalee and Jeff are the business owners, and they live on-site with their own cats Yoshi, Ernie and Sam (plus a friendly groodle/polar bear named Murray). We also have a great team, our “Cat Crew”, who are on-site to care for our guests every morning and afternoon of the week. Emmalee and most of the Cat Crew hold a Certificate II in Animal Studies/Animal Care.
Admission requirements
Yes. Guests must be:
- at least four months of age,
- desexed,
- fully vaccinated, and
- flea-treated.
The minimum vaccination requirement is an F3, and their last vaccination should have been given no earlier than 12 months prior to check-in, and no later than 14 days prior to check-in. Proof of vaccination should be submitted prior to check-in (e.g., by email, text or social media message).
If your cat receives regular flea treatments at home, there is no need to alter their schedule as long as their last dose is administered no earlier than a month prior to check-in. Should their next dose(s) be due during their stay, please bring them along so we can administer them for you.
If your cat does not receive regular flea treatments, please apply a dose (e.g., Advocate, Bravecto, Revolution) a few days prior to check-in.
What happens if we decide to extend our holiday or we are delayed coming home?
In principle this is OK, however our ability to extend a stay depends on how many guests are staying with us as the time.
If you wish to extend your cat’s stay, please try to give us advance notice. That said, we understand emergencies and unforeseen circumstances may arise and in such cases aim to be as accommodating as possible.
I’ll be out of mobile range...
Not in and of itself.
We post pictures of our guests on our social media pages, and some people prefer to receive updates directly via text or email. Lack of phone reception or internet access may mean you cannot see these posts or updates.
In the unlikely event of an emergency, if we are unable to get in touch with you (by phone, email or social media) we will try to call the emergency contact provided at the time of booking.
Medical or emergency care
We are committed to caring for your cat as though they are our own.
We will first try to get in touch with you, or your emergency contact, to determine a course of action.
Should your cat require veterinary attention, where circumstances permit we will try to arrange an appointment with their regular vet. If your vet is not available, we are located not far from a number of reputable vet clinics as well as a 24-hour emergency hospital (VSOS).
We can administer all medications supplied by you at no extra charge.
Medication must be clearly labelled and prepared (e.g., if tablets are to be quartered, we ask that you do this for us prior to boarding).
Do the cats mix?
Definitely not. Each cat or cat family have their own secure and private enclosure and will be offered individual play time should they prefer not to socialise. Our cattery features three rooms and a secure outside play area.
Yes, as long as we have other social guests.
However, we tend to err on the side of caution by only having a small number of cats out to play together at a time, and this is always under strict supervision.
How secure is your facility?
We have never had an escapee! The outdoor cattery area is fully enclosed with cat netting overhead and steel gates at each end, and all netting and fencing is checked daily.
Our entry features a double door system and one door is always closed before the other is opened. All windows are fitted with Crimsafe mesh.
If any of your questions haven’t been answered…
There are very few cat boarding questions we can’t answer. Please don’t hesitate to contact us anytime between 8am – 7pm on:
M: 0415 190 296 (Emmalee) | E: [email protected]